Ultraport Angamos is one of the leading port operators in Chile, with expertise in port terminals, loading and unloading of vessels, as well as the consolidation of various types of cargo..
🔎 Content:
🎯 Challenges.
🏆 Solution.
⚓ Eskuad Key Features Used.
📈 Metrics.
🚀 Additional Benefits.
💬 Testimony.
👓 Conclusion.
🎯 Challenges:
Ultraport Angamos faced several challenges in managing their Personal Protective Equipment (PPE) delivery, including:
- Delays in filling out forms at the time of delivery.
- Loss of information due to having everything on paper.
- Lack of online visibility, which affected operational efficiency.
- Delays in creating final reports for product discounts.
- Absence of individual records for each employee regarding the deliveries made.
- Additional problems during peak demand periods.
🏆 Solution:
A pilot project was initiated in which a field visit was conducted to observe the operations and PPE delivery processes. Through collaborative efforts, critical points for optimizing and digitizing the forms and processes were identified. The implementation of Eskuad in this process was a success, enabling a more efficient and agile delivery.
⚓ Eskuad Key Features Used:
- QR and barcode scanning to register personnel and equipment.
- Use of digital signatures to verify the delivery of PPE.
- Repeatable and default fields that helped optimize data entry.
- Integration with databases and data sources to keep information up to date.
- Report generation and integration with other systems, eliminating the lack of backup and reports.
📈 Metrics:
In two months, the following has been achieved:
- 75% time savings in the delivery process, from the initial improvement to the current state.
- 66.7% reduction in information entry time.
- 688% increase in operational capacity for PPE delivery.
- Daily PPE deliveries increased from approximately 35 to 130 units during peak demand periods.
The implementation of Eskuad has also enabled Ultraport Angamos to monitor PPE delivery in real time, ensuring efficient and timely distribution.
🚀 Additional Benefits:
- More reliable delivery.
- Better organization in the warehouse.
- Greater control over warehouse conditions.
- Significant reduction in paper use, contributing to environmental protection.
- Increased available space on desks and shelves due to the absence of papers and folders.
💬 Testimony:
Eliseo Zuñiga, Warehouse Manager at Ultraport Angamos:
"Thanks to Eskuad, we have eliminated paper 100% and have everything digital. We have achieved optimization in data collection time, and our goal is to continue improving all our processes with Eskuad, enabling us to obtain information instantly and have efficient and sustainable processes. We have already started a new warehouse review process using checklists, which has helped us immediately improve corrective processes. It's a significant advance."
👓 Conclusion:
With Eskuad, Ultraport Angamos has undergone a complete transformation in its PPE delivery management, achieving greater efficiency, agility, and control in its daily operations.